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{"id":1372,"date":"2022-08-11T14:24:00","date_gmt":"2022-08-11T14:24:00","guid":{"rendered":"https:\/\/trekaltitude.com\/?page_id=1372"},"modified":"2022-09-28T17:30:51","modified_gmt":"2022-09-28T17:30:51","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/trekaltitude.com\/fr\/conditions-generales-de-vente\/","title":{"rendered":"CONDITIONS G\u00c9N\u00c9RALES DE VENTE"},"content":{"rendered":"\n

1) INSCRIPTION ET PAIEMENT<\/span><\/p>\n\n\n\n

1.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inscription<\/strong><\/span><\/p>\n\n\n\n

Vous pouvez vous inscrire aupr\u00e8s de notre agence soit par t\u00e9l\u00e9phone ; soit par email ou via notre site Internet.
Cette inscription implique l’acceptation de nos conditions de vente. Toute inscription devra \u00eatre confirm\u00e9e apr\u00e8s l\u2019acompte de 30 % de la valeur totale du forfait par personne. \u00c0 ce moment, le dossier Client sera ouvert.<\/p>\n\n\n\n

1.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Paiement<\/strong><\/span><\/p>\n\n\n\n

La facture sera adress\u00e9e au client dans les 3 jours qui suivent l’inscription. Le solde impay\u00e9 de la valeur du voyage devra \u00eatre r\u00e9gl\u00e9 au plus tard 30 jours avant la date de d\u00e9part soit en esp\u00e8ces, par carte bancaire ou par virement bancaire \u00e0 l’ordre de Trek Altitude.\u00a0<\/p>\n\n\n\n

2) INFORMATIONS SUR LES VOYAGES<\/span><\/p>\n\n\n\n

2.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Documentation<\/strong><\/span><\/p>\n\n\n\n

Pour tous nos voyages, les participants devront \u00eatre en possession des documents exig\u00e9s par les autorit\u00e9s des pays visit\u00e9s ou transit\u00e9s, tels que passeport, autorisation parentale, visa, vaccins, etc.<\/p>\n\n\n\n

2.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S\u00e9curit\u00e9<\/strong><\/span><\/p>\n\n\n\n

Nous conseillons vivement \u00e0 nos clients francophones de consulter le site du minist\u00e8re des Affaires \u00c9trang\u00e8res Fran\u00e7ais (www.diplomatie.gouv.fr<\/a>) afin de se renseigner sur la situation g\u00e9opolitique, sanitaire et climatique des pays concern\u00e9s par leur voyage.<\/p>\n\n\n\n

3) MODIFICATIONS<\/span><\/p>\n\n\n\n

3.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Faites par le client<\/strong><\/span><\/p>\n\n\n\n

Toute demande de modification de dossier (changement de date, de participant, d’a\u00e9roport, de prestations, etc.) doit \u00eatre faite par \u00e9crit. La modification entra\u00eenera un co\u00fb<\/em>t de 100\u00a0USD par personne. Ces frais ne sont pas couverts par l’option \u00ab\u00a0annulation\u00a0\u00bb.<\/p>\n\n\n\n

3.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Faites par Trek Altitude<\/strong><\/span><\/p>\n\n\n\n

Des \u00e9v\u00e9nements hors du contr\u00f4le de Trek Altitude pourraient imposer, avant le d\u00e9part, une modification du voyage (pour raisons de s\u00e9curit\u00e9 ou en cas de force majeure). Dans cette \u00e9ventualit\u00e9, Trek Altitude s’engage \u00e0 informer les participants dans les meilleurs d\u00e9lais.<\/p>\n\n\n\n

4)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ANNULATION<\/strong><\/span><\/p>\n\n\n\n

4.1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Par le Client<\/strong><\/span><\/p>\n\n\n\n

Si le client se trouve dans l’obligation d’annuler son voyage, il devra en informer Trek Altitude, ainsi que la compagnie d’assurance, d\u00e8s que possible par lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. La date de r\u00e9ception de la lettre par Trek Altitude sera retenue comme date d’annulation pour le calcul des frais d’annulation.<\/p>\n\n\n\n

4.2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bar\u00e8me des frais d’annulation des forfaits :\u00a0<\/strong><\/span><\/p>\n\n\n\n

Plus de 60 jours avant le d\u00e9part :       10 % de la valeur total du forfait par personne.
60 \u00e0 31 jours avant le d\u00e9part :            25 % de la valeur totale du forfait par personne.
30 \u00e0 21 jours avant le d\u00e9part :            35 % de la valeur totale du forfait par personne.
20 \u00e0 14 jours avant le d\u00e9part :            50 % de la valeur totale du forfait par personne.
13 \u00e0 7 jours avant le d\u00e9part :              75 % de la valeur totale du forfait par personne.
Moins de 7 jours avant le d\u00e9part :   100 % de la valeur totale du forfait par personne.<\/p>\n\n\n\n

5)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 POLICE D\u2019ASSURANCE<\/strong><\/span><\/p>\n\n\n\n

Pri\u00e8re d\u2019informer Trek Altitude si vous d\u00e9tenez une police d\u2019assurance internationale ou si vous d\u00e9sirez en avoir une :<\/p>\n\n\n\n

– Police d\u2019assurance voyage.
– Police d\u2019assurance annulation voyage.
\u2013 Police d\u2019assurance multirisque.<\/p>\n\n\n\n

L\u2019inscription \u00e0 l\u2019assurance voyage doit \u00eatre faite au moment de la r\u00e9servation.<\/p>\n\n\n\n

\n
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